User Guidelines

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Community Manager
Posts: 1,063
Registered: ‎07-25-2013

User Guidelines

[ Edited ]

Welcome to your MicroStrategy Community!

 

This is a place that provides a space to network with MicroStrategy and Business Intelligence enthusiasts. Use it to share implementation experiences and best practices, exchange ideas and troubleshoot issues with other MicroStrategy users from around the world.

 

We thank you for your enthusiasm but we also want to ensure that the community remains valuable and safe for you to share your thoughts and interests. We invite you to participate in this community subject to the observance of these guidelines:

 

1. Respect and appreciate one another. Pay attention to what others have written and keep your comments and involvement in the community constructive and positive.

 

2. Be courteous and thoughtful. The MicroStrategy community is global, encompassing many individuals of various age, gender, race, location, and culture. Give kudos and credit when it is due.

 

3. Keep your promises. Do not go outside of contract agreements and keep in mind what you are permitted to share. Be sure to not post anything that will go against your company’s guidelines either. When you post on the community, you are an extension of your corporate brand.

 

4. Be relevant. Much of what is on here is made by users, for users. Keep track of discussion boards and research other questions before posting. Moderators have the right to edit, move, block or delete messages, or any content that they consider inappropriate to the community. If you see people violating community rules, alert us as soon as possible. For example, do not have multiple repeated posts. Do not release private messages publically unless permission has been given. Spamming and promotions will not be tolerated.

 

We thank you, and your fellow community members thank you.

Active Contributor
Posts: 296
Registered: ‎10-05-2012

Re: User Guidelines

I think an important point for Item 2, is to be Cultural Aware.  For a lot of people English is not their first language

Community Manager
Posts: 1,063
Registered: ‎07-25-2013

Re: User Guidelines

@Jon Jones thanks for the suggestion! definitely agree. 

Helper
Posts: 41
Registered: ‎07-20-2010

Re: User Guidelines

I'd suggest that people are encouraged to explain what they've tried when asking for help. I see a lot of blunt "How do I do X?" posts, particularly in th SDK area.

 

A policy of asking people to detail what steps they've tried, a la Stack Overflow, would encourage more people to be more helpful.

Community Manager
Posts: 1,063
Registered: ‎07-25-2013

Re: User Guidelines

@PaulBaileyRinbo - Thanks for posting that. Completely agree. The more context you can give to your issue that you're sharing with the community, the better. It also helps those who are searching for solutions in the future. More information fosters more collaboration. Thanks again for sharing! 

Posts: 4,125
Topics: 70
Likes: 1,409
Blog Posts: 1
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Registered: ‎08-07-2012

Re: User Guidelines

I will advise when posting a question - there should be an option to select "MSTR Version" / Operation System / Configurations / etc.. and keep atleast MSTR Version mandatory... (especially on environment & Installation sections)

Thanks & Regards,
Vels

MicroStrategy Certified Engineer Principal (9.x)
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Pioneer
Posts: 20
Registered: ‎03-01-2016

Re: User Guidelines

This is so important. So much of the content in the Community pages applies to old versions and is no longer relevant. It is so hard to trawl through this looking for version specific solutions.

 

Take a leaf out of Microsoft's MSDN pages and include a drop-down to "change version" for a particular tech note.

Community Manager
Posts: 1,063
Registered: ‎07-25-2013

Re: User Guidelines

@DavidHowell- Thanks for your feedback! We're certainly always looking for ways to improve our TNs. 

-daphne