Narrowcast Server Does Not Start on 10.6

by Community Manager on ‎01-16-2017 03:52 PM (596 Views)

It has come to our attention on January 11th that some users have been unable to start their Narrowcast Servers after upgrading to 10.6.  We are currently working on creating a solution.  Distributing a fix as soon as possible is currently our highest priority. 


Congratulations to our 2017 MicroStrategy Masters!

by Community Manager on ‎01-11-2017 02:55 PM (2,388 Views)

Congratulations to our 2017 class of MicroStrategy Masters!  These Community users represent the best of the best in community contribution and will help shape the future of the MicroStrategy Community.


MicroStrategy Unveils MicroStrategy 10.6™

by Helper Kelli_W Helper on ‎12-19-2016 12:07 PM (1,687 Views)

Latest Release Helps Drive Business Intelligence Adoption Across the Enterprise by Delivering Superior Sharing Power


MicroStrategy Tech Support - Q4 2016 Update

by Community Manager ‎12-02-2016 02:15 PM - edited ‎12-20-2016 10:24 AM (1,320 Views)

The fall is always a busy time for both our customers and the Technical Support team at MicroStrategy.  Many businesses are working on upgrades, new projects and code freeze deadlines ahead of year end, and we work diligently to support you in these activities.  Even with this high demand, the Technical Support team has significantly improved our overall performance throughout the last quarter.  We’ve seen progress in our response time service levels, time to close logged cases and customer satisfaction.  That being said, we still have room for improvement and we’re working hard to strengthen your trust and confidence in MicroStrategy Technical Support.


Apply to Be Part of the 2017 MicroStrategy Masters Program!

by Community Manager ‎11-29-2016 09:57 AM - edited ‎12-14-2016 10:50 AM (1,188 Views)

***NOTE: This application is currently closed***

We are looking for applicants from our Community user base to be a part of the 2017 MicroStrategy Masters Program!  MicroStrategy Masters is a group of superusers who will work directly with myself, the Community Manager, to provide feedback about improving and influencing the MicroStrategy Community and product roadmap.  


MicroStrategy Technical Support is Hiring!

by Community Manager on ‎11-02-2016 02:46 PM - last edited on ‎11-02-2016 03:19 PM by Community Manager (904 Views)

MicroStrategy is commited to building a best in class technical support organization and we want you to be part of it. If you've ever had ideas about how to improve MicroStrategy then this is your chance to be part of the solution.


MicroStrategy Technical Support is hiring - click to apply.



Microsoft Security Update KB 3184122

by Community Manager on ‎09-22-2016 02:22 PM - last edited on ‎11-03-2016 03:51 PM by Community Manager (5,476 Views)

Over the weekend, Microsoft released a security update on Windows Server KB, referenced as 3184122 Windows Security Update. Customers who have installed the patch have run into a usability issue with MicroStrategy Developer: users are unable to drag attributes or metrics between object browser and report templates. We are working internally and have partnered with Microsoft to get this resolved as soon as possible.


iOS 10 Impacts with MicroStrategy Usher

by Newcomer SParrott Newcomer on ‎09-21-2016 03:19 PM (293 Views)

Recently, Apple announced a number of enhancements to their product line. In addition to the iPhone 7, Apple also announced the release of iOS 10. iOS 10 is Apple’s latest release for iPhone, iPad, and other “i” devices and became available beginning Tuesday, September 13, 2016.


During testing of iOS 10, MicroStrategy discovered an issue that would impact how users interact using Usher with door readers and proximity-based login.  We have communicated this issue to Apple, and expect the issue will be resolved in the coming weeks.


Technical Discussions Restructuring

by Community Manager ‎09-15-2016 01:39 PM - edited ‎09-15-2016 03:34 PM (877 Views)

Hello Community Users,


We are restructuring the Technical Discussions forums to better organize the different components of the MicroStrategy Platform. In these forums we plan to have designated representation from the Technology and Technical Support organizations to assist with answering questions. See below for the new and modified forums:


MicroStrategy Unveils MicroStrategy 10.5™

by Junior Contributor ccahill Junior Contributor on ‎09-15-2016 08:14 AM - last edited on ‎09-21-2016 03:22 PM by Community Manager (2,230 Views)

Latest Release Empowers Organizations to Connect to More Enterprise Assets

TYSONS CORNER, Va., September 15, 2016 -- MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of enterprise software platforms, today announced the general availability of MicroStrategy 10.5, the latest update to the company’s MicroStrategy 10™ platform. This feature release delivers the industry’s latest drivers and gateways with new certifications to support more enterprise assets, allowing organizations to easily leverage their data investments. Beyond enhanced connectivity to data assets, MicroStrategy 10.5 delivers several features that make it easier to consume analytics across MicroStrategy Desktop™, MicroStrategy Web™, MicroStrategy Mobile™ and Usher™.