MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

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Member
Posts: 3
Registered: ‎06-10-2009
Accepted Solution

MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

When installing MicroStrategy Reporting Suite 9 w/Vista SP 1, I receive three notices that my Sony VGN-FZ440E laptop has two processors, but I am allowed to proceed. The next step displays three references to the lack of Microsoft Internet Information Server version 5.0 or better. The install will not proceed. I can't imagine this laptop has two CPUs, as it only cost 1200.00. Is there a way to get around this issue so I can evaluate the Reporting Suite?
Helper
Posts: 65
Registered: ‎05-19-2008

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Hi Sean,

Are you using the Free Reporting Suite or the Evaluation version?

The Free Reporting Suite is limited to one CPU but I don't think you should have any problem with that... If you're just evaluating the software I suggest that you use the evaluation edition since it has more features.

Regarding your installation process you must have chosen to install the MicroStrategy Web products (and you should since this will allow you to have access to the web interface) and they need Microsoft Information Services to Install and Run properly. That should be why your installation wasn't successful.

Install IIS and then try to install MicroStrategy again. That should work.

Best Regards.
Member
Posts: 3
Registered: ‎06-10-2009

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Thank you, I did install/activate IIS and the install detected IIS and asked to shut it down, which I allowed. Then I received the following:
MicroStrategy Web Universal requirements:
MISSING Feature: Internet Information Services\World Wide Web Services\Security\Windows Authentication
MISSING Feature: Internet Information Services\World Wide Web Services\Application Development Features\ASP
MISSING Feature: Internet Information Services\World Wide Web Services\Application Development Features\ASP.NET

MicroStrategy Web Services requirements:
MISSING Feature: Internet Information Services\World Wide Web Services\Security\Windows Authentication
MISSING Feature: Internet Information Services\World Wide Web Services\Application Development Features\ASP.NET

I'll reboot and see if that helps....
Helper
Posts: 171
Registered: ‎06-05-2007

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Which version of Vista are you running? MicroStrategy 9 is only supported to run on Vista Business, Enterprise, and Ultimate.
Member
Posts: 3
Registered: ‎06-10-2009

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Vista Home Premium...that could be the problem. Thank you, I will try another laptop.
Active Contributor
Posts: 198
Registered: ‎07-13-2005

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Sean,

when you install IIS, you also have to choose to install the ASP and .NET framework (if not already isntalled). IIS 7 alows you to customize the components that are installed, so you have to make sure the additional components are enabled as well.
Helper
Posts: 32
Registered: ‎05-26-2009

Re: MicroStrategy Reporting Suite 9 Install detects 2 CPU's -Fails Instal;

Hi Sean,

We have installed and configured the free MicroStrategy Reporting Suite 9(MRS) on a dual core machine without any problems. We do get a warning during installation on the dual core machine that the MRS software is licensed for 1 CPU and thus the software will set affinity to 1 CPU. We can ignore the warning and continue the installation – no issues with activation of the servers as well.

Regards,
Hemant